Welcome

Thank you for participating in this research on the delivery of Training and Assessment (TAE) qualifications within the Australian VET sector.

The purpose of this research is to better understand how RTOs are currently delivering TAE qualifications, the challenges they face, the strategies that support student success and the trends shaping the future of TAE delivery. We are particularly interested in learning about delivery models, assessment practices, trainer capability, and emerging industry trends and issues.

Your insights will contribute to industry research and help identify common challenges, opportunities, and areas where additional support, resources, or collaboration may benefit TAE providers across the sector.

It should take approximately 15 - 20 minutes to complete the questions. There are no right or wrong answers - we are seeking honest reflections based on your organisation's experiences. You are welcome to provide as much or as little detail as you wish for each question.

Individual responses will be treated confidentially, and findings will be reported in an aggregated format unless explicit permission is obtained to attribute comments to a specific organisation.

Section 1: About Your TAE Delivery

Which TAE qualifications do you currently deliver?

Approximately how many students do you enrol each year?

Is delivery primarily face-to-face, online, workplace-based, or blended?

What makes your TAE program successful?

What do students seem to value most?

What are you particularly proud of?

Have there been any significant changes in your TAE delivery over the past two years? *Eg. Student Expectations, Delivery Methods, Assessment Practices, Compliance Requirements.

Section 2: Student Experience

What do you see as the biggest challenges facing TAE students today?Eg. Time pressures, LLN, Digital skills, workplace access, confidence, technology

At what point in the qualification are students most likely to struggle?Eg. commencement, assessments, practical assessments, validation of evidence

What support strategies have been most effective in improving student success and completion?

What feedback do you hear most frequently from students?Eg. Positive feedback, Frustrations, Common requests

Section 3: Assessment Challenges

Which assessment requirements are currently the most difficult to manage?Eg. Observations, Workplace Evidence, Third Party Reports, Resource Development, Validations

What types of assessment tasks do students struggle with most?

Have you changed your assessment approach in recent years? If so, why? What worked? What didn't?

If you could change one aspect of TAE assessment requirements, what would it be?

Section 4: Compliance and Regulatory Requirements

What compliance obligations consume the most time or resources?Eg. Assessment validation, trainer currency, Industry engagement, academic integrity, assessment evidence

Which compliance requirements create the greatest uncertainty or concern?

What findings or issues are you seeing emerge through internal audits, validation or continuous improvement activities?

Are there any aspects of TAE delivery where interpretation of the requirements appears to vary between RTOs? Please explain and/or provide examples.

Section 5: Trainer and Assessor Capability

What are the biggest challenges in recruiting and retaining suitable TAE trainers and assessors?

What capabilities do new trainers most often need support with? Eg. Assessment design, Compliance knowledge, Technology, Facilitation skills, Validation

How do you maintain trainer competence and currency?

What professional development topics are most valuable to your TAE staff?

Section 6: Looking Across the Industry

If you could benchmark your organisation against other TAE providers, what information would be most useful? Eg. Completion rates, Validation practices, Assessment approaches, Student support strategies, Trainer workloads, Delivery models, Compliance resources, Student satisfaction

What questions do you wish you could ask other TAE providers?

Are there any innovative practices you've seen elsewhere that you would like to learn more about?

Section 7: Future Trends

What changes do you believe will have the biggest impact on TAE delivery over the next three years?

What are RTOs not paying enough attention to right now?

What support, information or resources would be most valuable to TAE providers moving forward?

Closing Questions

If you were writing a white paper about the future of TAE delivery, what message would you want included?

What is the one issue keeping TAE managers awake at night?

Is there anything we haven't discussed that you think the industry needs to talk about?

Would you be willing to participate in a follow-up discussion regarding this research?

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